Last reviewed: 26 May 2026
Editorial status: trust page draft
This privacy policy explains how MyDeathCare should handle information during the pilot stage.
MyDeathCare is an independent funeral decision-support project. It is not a funeral operator and does not sell funeral packages.
Information Families May Share
If contact forms, email, or checklist requests are enabled later, families may choose to share:
- name
- email address
- phone number
- general location or region
- the type of guide or checklist requested
- a short question or correction request
Families should not send:
- IC/passport numbers
- hospital documents
- medical records
- death certificates
- bank details
- passwords
- private family disputes
- sensitive details about the deceased unless absolutely necessary
Provider Information
MyDeathCare may collect provider information from public sources and direct provider contact, including:
- trading name
- legal or registered name where publicly visible or directly confirmed
- public phone or WhatsApp
- website or social links
- service area
- source URL
- verification status
- contact outcome notes
Provider information stays private until it is reviewed for accuracy, consent, and publication suitability.
Analytics
MyDeathCare may use basic analytics to understand which pages are useful. This may include:
- page path
- clicked button or link type
- region label selected on the page
- approximate traffic and engagement patterns
Analytics should be used to improve guides and checklists, not to expose private family details.
Cookies And Tracking
The site may use:
- basic site preferences, such as language selection
- Cloudflare analytics after the production token is configured
- internal click tracking for buttons and guide requests
MyDeathCare should avoid intrusive tracking and should not sell personal data.
Data Retention
During pilot preparation:
- raw research data should remain private
- provider contact notes should remain private
- unverified provider records should not be published
- outdated or incorrect information should be corrected or removed when identified
Contact
Planned production contact:
hello@mydeathcare.my
This email should be activated after the domain is purchased.
Important Note
This policy is a practical pilot-stage privacy page. It should be reviewed again before public launch, before adding contact forms, and before starting regular provider outreach.